Refund Policy

Little Sprouts Learning aims to be fair and transparent in all bookings and payments. This Refund Policy explains when refunds may or may not be provided.

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1. Payments

• All sessions must be paid for at least 24 hours prior to the scheduled session time.

• Sessions not paid for within this timeframe will be cancelled automatically.
   

2. Cancellations by Families

• Cancellations made more than 24 hours before the session start time may be eligible for rescheduling or a credit, at the discretion of Little Sprouts Learning.

• Cancellations made within 24 hours, or failure to attend a session, are non-refundable.
   

3. Group Sessions

• Group session fees are based on the number of students booked.

• If a student is absent from a group session, no refund, credit, or price adjustment will be provided.

• Families are responsible for arranging and maintaining their own groups.
   

4. Emergency Sessions

• Emergency or short-notice sessions are non-refundable once booked, due to the reserved time and preparation required.
   

5. Cancellations by Little Sprouts Learning

• If a session is cancelled by Little Sprouts Learning, families will be offered either:

  • a full refund, or

  • a rescheduled session or credit, at the family’s choice.
     

6. Illness or Exceptional Circumstances

• In cases of significant illness or exceptional circumstances, families are encouraged to contact us as soon as possible.

• Any refund, credit, or rescheduling offered in these situations is at the discretion of Little Sprouts Learning.
   

7. No Guarantee of Outcomes

• Refunds are not provided based on learning outcomes or progress.

• All tutoring is provided in good faith to support learning, confidence, and wellbeing.
   

8. Contact

For questions about this Refund Policy, please contact:

Little Sprouts Learning

littlesproutslearningco@gmail.com